Andrew Lukasiewicz

• Lead teams of consultants, project managers, and developers in project delivery and career development with an emphasis on team enablement • Leading Field Service Lightning practice in the Toronto office as solution owner • Develop documentation, training materials, and presentations for user and administrator onboarding • Contribute to and syndicate internal knowledge base by communicating project learnings and building reusable content for future projects

• Coordinate and run the business solution design process for projects, defining functional requirements for system architecture, implementation and training • Build, test and QA all aspects of declarative development (sales/service cloud) and configuration of new systems for organizations from 5-5000 users • Facilitate all phases of implementation, from elaboration through user acceptance testing, to training and support • Drive and assist with user adoption of new, enhanced, and integrated systems

Played an active role in evaluating various designs of catalytic heat exchangers for rich-burning engines. Responsible for identifying design issues with prototypes encountered in the testing stage as well as the intended application of the product, and took initiative to work with senior engineers to refine the design. Produced lab reports for each test detailing the experimental method, results, and a short analysis. Designed custom sheet metal parts in Solidworks for internal use within the lab..