Andrey Efremov

Project: Development for Deutsche Bank Financial Data Werehouse(STRIDE). Duties: - Perform all aspects of development life cycle including design, development, unit testing and documentation. - Troubleshoot and resolve production-related issues as they arise. - Create, troubleshoot and perform tuning on complex SQL, and PL/SQL queries.

∙ Manage and perform application deployments and releases to Production, UAT and SIT systems across several technologies (Oracle, Java, Microstrategy) ∙ Coordinate deployment activities across several stakeholder teams, implement deployment plan and control its execution ∙ Communication with Customer(DB) ∙ Communication with development and SL3 teams ∙ Environment configuration and releases performing - Troubleshoot Oracle\bash scripts

-Administering and tuning of Amdocs Clarify CRM. -Support system users (ITIL 2 level). -Drive on defects of system. -Create\optimise scripts in order to modify data within system database if needed. -Preparing and installing the system releases. - Support UAT, DEV environment (DML\DDL eg. add partitions, indexes, alter tables, grant previleges etc) -Examine possible workarounds and escalate if required. -New CRM version implementation\migration activities

- Coordination and management of company's product support. - Implementation/integration of BSS products - Billing(Charging) system, Provisioning, CRM, Mediation. - Define, manage and verifiy implementation scope. - Collection and analysis of requirements for the further system improvement. - Technical specification analysis, assisting in the design of the user interface and functions according to the business process model. - Financial control (invoices, factura invoices) - Perform pre-studies.

Technical support of KEY customers, network monitoring, coordination of accidents connected with VPN(MPLS/Frame-Relay) , corporate telephony, Internet, End-user network equipment configuration.