Andy Thom

• Defined the Linux platform strategy and technical architecture for Infrastructure-as-Code adoption. • Developed reusable Ansible roles and templates for efficient configuration management. • Designed GitLab repository structures and CI/CD workflows to ensure controlled automation. • Established endpoint management and security processes, supported by comprehensive documentation.

• Spearheaded Infrastructure-as-Code initiatives focused on Linux to enhance automation and operational efficiency. • Developed reliable solutions to minimize incidents and ensure consistent performance across systems. • Collaborated with cross-functional teams to implement best practices in system engineering.

· Defined the Linux platform strategy, technical architecture and phased implementation roadmap for adopting Infrastructure-as-Code. · Developed reusable Ansible roles and templates for configuration management, with standardised validation, audit and enforcement controls. · Designed GitLab repository structures, CI/CD workflows and release governance to support controlled, repeatable automation. · Defined endpoint management, security and recovery processes, supported by technical documentation and operati

· Hands-on Linux engineering with a focus on increasing automation and implementing Infrastructure-as-Code using Ansible / AAP. · Drive engineering improvements and standardisation across the platform domain. Environment: RHEL, Ansible / AAP / Satellite Server / GitLab

· Led distributed team (16 internal + 6 contractors) delivering global Linux/Unix platform services. · Accountable for platform strategy and service delivery across ~4,400 systems supporting >450 applications. · Introduced and drove 'Zero Touch' automation direction: Ansible/AAP, CI/CD, and Infrastructure-as-Code practices. · Standardised distributions toward RHEL; supported migrations from legacy/unsupported platforms to RHEL8/9. · Coordinated with business units, architects, and project managers to define

· Improved Ansible roles/playbooks; enhanced Satellite content delivery processes. Environment: Ansible, Satellite

· Reviewed Satellite Server processes and recommended improvements for deployment and patching workflows. Environment: RHEL, Satellite

· Implemented a new corporate backup platform (Dell NetWorker + Data Domain DD9400) replacing legacy solutions. · Supported Satellite infrastructure and day-to-day RHEL operations. Environment: RHEL, NetWorker, Data Domain, Satellite

· Supported 150+ RHEL systems including Oracle clusters, SWIFT financial messaging, Sybase IQ, Documentum, Findur and other banking platforms. · Established consistent build/patch/DR practices using Satellite, Puppet, Git, and Python; introduced Ansible/Tower automation. · Advised application teams on migration and upgrade programmes (e.g., RHEL6 to RHEL7 before end-of-life). Environment: RHEL, Satellite, Puppet, Git, Python, Ansible/Tower

SuSE, Red Hat, Solaris, AIX, HP-UX

· Worked in IBM's Customer Data Centers in Winterthur & Zurich · Provided customer / system support for various clients: Bayer, Winterthur Insurance, Nedbank, Sanitas and Deutsche Bank. · Maintained SuSE / RHEL / AIX & HP-UX systems.

· Developed a bespoke Linux training course based on RHEL4 for a group of hardware engineers at Roche Diagnostics in Rotkreuz. The course was tailored to allow the engineers to maintain/diagnose specific medical diagnostic hardware (GS20 & GS50 Gene Sequencing machines).

· Provided 2nd / 3rd level support for all the HP-UX systems (>200) with-in the pharmaceutical division through-out Europe. · Supported the Oracle databases · Implemented backup/restore/recovery procedure for Oracle databases (using PERL/OMNI Back)