Anika Reimann (Schobert)

Contract (4 Monate)

Infiniti Europe, London is the luxury vehicle division of Japanese automaker Nissan. Responsible for ensuring that customer enquiries are resolved at first point of contact, provide information on the Infiniti brand and product line through different channels like email, video chat and phone. I am the direct contact of all Infiniti centers in Germany, the client and the customer.

Arvato UK & Ireland, London – Global outsourcing provider and subsidiary of Bertelsmann AG. Resolving customer requests by phone and email. Development and execution of customer loyalty programs, financial transaction processing and logistics. Responsible to identify and resolve customer’s complaints and trends efficiently and suggest resolutions to a higher level.

SEO, Content Marketing, Inbound Marketing, Analytics, Planning Digital Marketing Strategies and Social Media Plans, PPC, Advertising

Eventmanagement, Gastromie, Lebensmitteltechnick