Anja Cung

Process Optimisation: Identified opportunities to optimise processes to reduce inefficiencies Tool Handling: primary point of contact for internal and external stakeholders Strategic Client Leadership: Spearheaded the management of key client accounts Project Oversight: Led cross-functional teams to deliver successful projects Business Development: Identified and pursued opportunities Communication: Facilitated clear and effective communication between clients and internal teams

End-to-End Project Management: from initiation to completion Process Optimization: Streamlined and coordinated assembly processes Key Client & Service Provider Liaison: primary point of contact for clients and service providers Customer Success Focus: Proactively accompanied customers throughout the project lifecycle Resilience/ High-Volume Management: Maintained an overview of over 100 projects simultaneously Top Performance: Consistently achieved the highest closing rate for multiple consecutive weeks

Project & Resource Management: Established a new function to optimize workflows and resource utilization Excel Tool Development: Created a planning and evaluation tool to increase efficiency Communication: Main contact for clients and service providers, ensuring smooth coordination Project Management: Full responsibility from planning to execution Production: Quality control and compliance with specifications Administration: Supported daily operations through efficient organization

Further Education Coordination Support: Provided comprehensive support in the coordination and organization of further education programs Contract & Invoice Preparation: Prepared contracts and invoices, ensuring accuracy and compliance with company policies Administrative Support: Provided administrative support to the team, contributing to the efficient operation of the department

Event-, Messe und Kongressmanagement