Ankita Patil

• Supported security operations, compliance activities, and incident response within a SaaS environment serving global energy sector clients • Contributed to ISO 27001 and SOC 2 audit readiness through evidence collection, documentation management, and control validation • Conducted third-party vendor security assessments and tracked remediation activities for identified gaps • Administered IAM platforms including JumpCloud and Microsoft 365/Entra ID, supporting SSO, MFA, access reviews, and JML lifecycl

Provided technical support and product guidance to customers across laptops, MacBooks, PCs, phones, and tablets, translating technical specifications for non-technical audiences alongside academic and GRC work.

During my time as a Visiting Lecturer, I provided constructive feedback, graded assignments, and helped students strengthen their technical foundations. This experience honed my communication skills and deepened my ability to convey complex concepts effectively.

Mainframe Developer – Cognizant Technology Solutions Project: British Airways As a Mainframe Developer with Cognizant on the British Airways UK project, I played a critical role in developing and maintaining robust mainframe applications that aligned with stringent industry standards. My responsibilities spanned interpreting technical specifications, creating efficient code, and driving application performance improvements. Operational Efficiency: Optimized mainframe systems, achieving a 20% increase in o

Mainframe Developer – UST At UST, I Supported in development and maintenance of mainframe applications, leveraging COBOL, JCL, DB2, and CICS to enhance system performance and reliability. My efforts contributed to a 25% improvement in system performance, driving both efficiency and scalability for key applications. Performance Optimization: Spearheaded optimization of batch processing workflows, which reduced execution times and minimized resource utilization. This initiative led to a 25% boost in overall