Ankita Rai

Processing and generation of RFPs, purchase orders, and sales orders. Endorsement and promotions of the company’s catalogs and portfolios on social media portals. Assisting the Business Development team with quality promotion materials, potential client enquires sales reports, and other documents. Sales target allocation, sales follow-up, and client payment follow-up. Maintaining Client Relationships and retention with regular feedback on a product, after-sales service, and support.

Handling customer orders and assisting in the processing of price negotiations. Material management, follow-up, and preparation of product-wise/ customer-wise Sales reports. Coordinating with the company’s Warehouse team for the smooth and error-free dispatch and delivery of materials. Distributor and Vendor Management.

Single point of contact between client & support team. Scheduling support calls and meetings, communicating project status, and involving both parties. Coordination with the client for project/support team visits and summarizing client feedback after every visit.

Generate sales and pre-sale administration (RFP, Sales Order, Purchase Order.) Tracking sales orders, supporting the field sales team, and analyzing and assessing statistical data. Customer communication, after-sales support. SOP creation for the released Sales Orders. Sales pipeline management in electronic form (ZOHO CRM) and present reports. Allocation of sales targets and follow-up on sales. Vendor management and negotiation.