Anna Chyzh

Helped customers connect to our payment system Encouraged customers to connect to our service Consultation on the operation of the payment system Assistance to clients in solving technical problems with payments

Worked on a Project Management Office (PMO), created completely on the base of SharePoint, automated with Flows and supported with apps by Power Automate; International collaboration with German, Indian, British, and Chinese employees; Created, modified, and maintained flows using Microsoft Power Automate; Worked with Microsoft Power Apps; Operated Microsoft SharePoint objects; Optimizated of daily work processes.

Worked with databases (mostly with MSSQL Server and PostgreSQL) Automate maintained scripts using SQL Server Agent and CronJob Created simple bug reports for dev teams and custom selections for a data team Processed customer appeals In-depth analysis of our internal CRM to solve clients' complex technical problems Consulted key clients regarding the functionality of the product and technical issues Assisted the implementation of additional business logic (eg. creating business processes or setting up pages)