Anna Jakob

General Site Manager @ Johnson&Johnson Norderstedt

Among others, In charge of Soft FM Services, Protocol services for His Highness (Chairman of the bank), Board Members, VIP’s, Executive Team Establishing, structuring, strategy, policies, procedures Soft service Unit Preparation, management of a 40 Mil Dirham Budget, 2017-2020 UAE budget decrease of 37.5% Creation of and maintaining necessary MIS, KPI’s (93%+), SLA (100%) related to work + developing reports Maintaining over 150 locations across the UAE, internationally

Quality Auditor, Ambassador

among other things being in charge of over 150 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.

among other things being in charge of over 60 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.

among other things being in charge of over 60 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.

Als Floorsupervisor ist man verantwortlich für den reibungslosen Ablauf im Housekeeping, die Sauberkeit der Gästezimmer, Etagenflure und öffentlichen Bereiche. Dies beinhaltet die entsprechende Zusammenarbeit mit allen Abteilungen und Fremdfirmen, die Optimierung von Abläufen und Prozessen sowie die Steigerung der Qualität.

3 Jahre Hotelausbildung