Anna Jakob

Angestellt, UHNW Private House Manager, Confidential
Abschluss: Hotelfachfrau, IHK
Algarve, Portugal

Fähigkeiten und Kenntnisse

Exzellente Organisationsfähigkeit
Auge fürs Detail
Stressresistent
flexibel
effizient
schnelle Auffassungsgabe
ambitioniert
motiviert
gutes Zeitmanagement
Renovierungserfahrung im 5 Sterne Hotelbereich
Wechsel des Hotelbetreibers
Umstellung des Hotelbetriebes
Hotel Management
Microsoft Word
Protel
Opera
Fidelio
Oracle
Property Management
Estate Management
Teamfähigkeit
Management
Service Management
Zuverlässigkeit
Facility Management
Service
Kommunikationsfähigkeit
Organisation
eye for detail
Housekeeping
Verantwortungsbewusstsein
Qualitätsmanagement
Selbstständigkeit
Schnelligkeit
Freundlichkeit
Vertriebsleitung
Tourism
English Language
Tourism Management
Guest Relations
Hotel industry
self-confidence
Hospitality Management
Gastronomy
Office cleaning
Leadership
Professional experience
Soft Skills
International experience
Leadership skills
Personal responsibility
Neatness
problem solving skills
Intercultural competence
hands-on mentality
Customer orientation
Commitment
Customer care

Werdegang

Berufserfahrung von Anna Jakob

  • Current 2 months, since Apr 2026

    UHNW Private House Manager

    Confidential

    Experienced Private House Manager supporting a confidential UHNW principal, specializing in household operations, staff leadership, and seamless lifestyle management with absolute discretion.

  • 1 year and 4 months, Jun 2022 - Sep 2023

    General Site Manager

    Sodexo Services GmbH

    General Site Manager @ Johnson&Johnson Norderstedt

  • 7 years and 11 months, Jul 2014 - May 2022

    AVP Head of international Soft Facility Management&Executive Office Services

    FAB - First Abu Dhabi Bank

    Among others, In charge of Soft FM Services, Protocol services for His Highness (Chairman of the bank), Board Members, VIP’s, Executive Team Establishing, structuring, strategy, policies, procedures Soft service Unit Preparation, management of a 40 Mil Dirham Budget, 2017-2020 UAE budget decrease of 37.5% Creation of and maintaining necessary MIS, KPI’s (93%+), SLA (100%) related to work + developing reports Maintaining over 150 locations across the UAE, internationally

  • 1 year and 11 months, May 2018 - Mar 2020

    VIP support at Royal Family - Abu Dhabi, UAE

    Royal Family Ab Dhabi, UAE

  • 3 years and 2 months, Jul 2014 - Aug 2017

    Soft Service Manager - Facilities Management/Corporate Real Estate/VIP support

    FGB-First Gulf Bank

    Quality Auditor, Ambassador

  • 9 months, Oct 2013 - Jun 2014

    Assistant Executive Housekeeper

    Kempinski Hotel Mall of the Emirates, Dubai

    among other things being in charge of over 150 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.

  • 5 months, May 2013 - Sep 2013

    Acting Executive Housekeeper

    Hilton

    among other things being in charge of over 60 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.

  • 7 months, Nov 2012 - May 2013

    Acting Executive Housekeeper

    Rocco Forte Hotel Abu Dhabi

    among other things being in charge of over 60 team members, assisting in day-to-day management and operation of the housekeeping department, overseeing the management of all housekeeping areas, manage all aspects of inspections & room cleanliness, ensure the effective training and performance management of the employees, briefings, inventory and stock keeping.

  • 1 year and 8 months, Sep 2010 - Apr 2012

    Floor Supervisor

    Rocco Forte Hotels-Villa Kennedy

    Als Floorsupervisor ist man verantwortlich für den reibungslosen Ablauf im Housekeeping, die Sauberkeit der Gästezimmer, Etagenflure und öffentlichen Bereiche. Dies beinhaltet die entsprechende Zusammenarbeit mit allen Abteilungen und Fremdfirmen, die Optimierung von Abläufen und Prozessen sowie die Steigerung der Qualität.

Ausbildung von Anna Jakob

  • 5 months, Aug 2021 - Dec 2021

    Houshold Management

    Polo & Tweed UK

  • 3 years and 1 month, Aug 2005 - Aug 2008

    Hotelfachfrau

    IHK

    3 Jahre Hotelausbildung

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

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