Anne-Claire NICOLAS

Quick deployment of Sales & Marketing strategies in France and abroad: - Operational manager - Source of proposals and deployment at all project stages - Optimization of methods and internal processes as well as tools and business applications in direct relation with IS/IT - Change management - Results oriented respecting quality, costs and deadlines – with a focus on customer satisfaction

In charge of Pricing team : 9 people - 17 Mio € Turnover - Transformation of a “helpdesk” team into a European strategic business activity using quick wins and concrete action plans: +€12 million additional profit - Proposal, creation and roll-out of a new dashboard to steer European pricing KPIs in coordination with existing business applications

Transition missions at Axa, Nissan Europe In charge of aftersales predictive marketing roll-out plan In charge of new pricing system enhancement - Creation and formalization of tools, methods and internal processes to structure and start new activities - Development and implementation of an innovative IT solution aimed to develop the existing business application, to ensure user buy-in and ownership and to finalize reliable and sustainable integration into the global IT/ERP architecture

In charge of the optimization of marketing expenses - Development of a non-prioritized project into a strategic activity for optimizing marketing expenses – created savings: 1-5% turnover (€15 million for 10 entities)

In charge of methods, programming and distribution - Deployment of business applications and tailor-made methods for the worldwide distribution of new products within different structures (merger, acquisition, joint ventures) or partnerships - Proposal, creation and management of an automated internal tool for more reliable sales forecasts and enhanced autonomy of all 118 subsidiaries

In charge of commercial programming and distribution - Quick roll-out of the new car distribution policy in Austria

Vienne, Autriche In charge of PR & external communication - Creation of a B2B dedicated website and a B2C customer retention program