Annegret Berko

SAP BO (Data Analysis) SAP SAC, Monthly Reporting, Continuous improvement

- Optimizing the Monthly Reporting by setting up a new Reporting Layout - Conducting Training-session for the tool ThinkCell - Data Validation in collaboration with IT Working Abroad in US for 3 Months - Set Up/ Optimizing Reporting

Co- Project Leader in the research project Chatbots in Service • Preparing work items and project management in the project • Research activities on suitable usage scenarios of chatbots - Process analysis and modeling of service processes for the use of chatbots, as well as technology and provider screening of chatbot solutions. • Execution of "as-is" and "to-be" process analysis at the case study partners to verify use scenarios and to identify problems, risks, and challenges of a chatbot implementation)

Research, preparation and drafting of text passages Research on key figures as well as preparation and visualization of a Balanced Scoreca

Department: Controlling Domains & Corporate Center Planning and reporting •Support in Introduction of the new Template tool based on SAP BPC - Business Planung and Consolidation for and forecasting Creation, execution, and documentation of a test cycle for Template • Creation of training materials for Template Supporting the in continuous improvement process for follow-up of the budget planning