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Antje Hopfmann

Bis 2023, Cluster Hotel Manager Bansin, Seetel Hotels Usedom
Seebad Bansin, Germany

Fähigkeiten und Kenntnisse

Extensive knowledge of hotel operations
hotel opening experience
7 habits of highly effective people
HACCP qualified
Intermediate Food Hygiene [passed with merit]
sound knowledge of setting up & implementing quali
QMS
TQM
TQM software
developing company standards
ISO implementation
ISO 9001:2008 Lead Auditor
GSI
guest satisfaction
CRM
change management
people management
HR procedures
business intelligence
KPIs
benchmarking & auditing
industry best practices
organizational structure & design
organizational behavior
brand mgmt
contract mgmt
Six Sigma Yellow Belt
lean methodologies
Emotional Intelligence
EQ
EFQM Assessor
EFQM Model
RADAR
fundamental concepts of excellence
Balanced Scorecard.

Werdegang

Berufserfahrung von Antje Hopfmann

  • Current 2 years and 9 months, since Oct 2023

    Study Leave

    Other

  • 1 year and 8 months, Feb 2022 - Sep 2023

    Cluster Hotel Manager Bansin

    Seetel Hotels Usedom

  • 5 years, Oct 2016 - Sep 2021

    Operations Manager Botswana Expeditions & Under Canvas

    &Beyond

    Summary of main responsibilities:  Management of 5 remote mobile camps (5*) with capacity of 19 rooms (tents)  Management of 70 staff in total distributed over two locations  Budget responsibility  Booking of camp sites in National Parks  Payroll  Repair & Maintenance of all equipment  Guest Relations & Delights  Service Training

  • 3 years and 3 months, Aug 2013 - Oct 2016

    Freelancer

    PRO Hospitality Consulting

    Consultancy Services related to hotel/lodge and restaurant management.

  • 3 years and 1 month, Jul 2010 - Jul 2013

    Sen. Mgr HR & QMS

    Emaar Hospitality Group LLC

  • 2 months, Jun 2010 - Jul 2010

    Consultant

    Auris Hotel Management LLC

  • 1 year and 4 months, Feb 2009 - May 2010

    Group Director Quality & Operations

    HMH Hospitality Management Holdings Dubai

  • 1 year, Mar 2008 - Feb 2009

    Operations Manager

    HMH Hospitality Management Holdings Dubai

  • 1 year and 9 months, Jul 2006 - Mar 2008

    EAM & General Manager [various hotels]

    Coral Hotels & Resorts [HMH Dubai]

  • 1 year and 1 month, Jun 2005 - Jun 2006

    EAM & HR Manager

    Embassy Suites Hotel

  • 1 year and 10 months, Jul 2003 - Apr 2005

    Outlets Manager

    Madinat Jumeirah

  • 11 months, Sep 2002 - Jul 2003

    Restaurant Manager

    Kempinski Julai'a Hotel & Resort Kuwait

  • 1 year and 3 months, May 2001 - Jul 2002

    Mgmt Trainee HSKP / F&B

    Hotel Plaza Athenee NYC

  • 11 months, Jul 2000 - May 2001

    Administration Assistant

    Tulip Inn Mannheim

  • 5 years, Dec 1995 - Nov 2000

    Assistant Bar Manager

    Cafe 1911 Alte Feuerwache

  • 2 years and 4 months, Mar 1998 - Jun 2000

    Mgmt Apprentice

    Acora Hotel & Wohnen Mannheim

  • 3 years and 4 months, Sep 1992 - Dec 1995

    Sales Promoter

    diverse

Ausbildung von Antje Hopfmann

  • 2 years and 5 months, Mar 1998 - Jul 2000

    Hotel Business / Mgmt

    Hotelfachschule [State Vocational College for Hotels & Catering]

    Hotel Accounting & Finance

  • 9 years and 10 months, Aug 1982 - May 1992

    Majors: French & Chemistry

    Moll-Gymnasium Mannheim

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    A1-A2 (Grundkenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

  • Italian

    A1-A2 (Grundkenntnisse)

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