Antonio Tentonello

- official company language: English - Customer Care: with the Front Office, one of the contact person with public - returns management through couriers - evaluation of faultiness and compensation - entry of replacement orders, issue of credit notes and waybills

- pickup setup to customer's warehouse - shipment position creation on CargoWiseOne (CW1) ERP and eventual link to consolidtion slot - FedEx shipments management and monitoring - house (HAWB) and master (MAWB) waybill printing - shipments control and positions' closing

- First experience of revisitation of a company's website: using WordPress platform for a single scroll page type, combined with CSS graphic adjustments and a more simple navigation menu - Supporting the Administration & Finance team with the invoice filing work using SAP NetWeaver platform, checking the audit production reports and helping out generic secretarial mansions

- general secretary mansions - planning website's rebuilding, complete of main intervention strategies - communication, also on social media (writing of press releases and Facebook posts, support in creation of presentations)

Weekly changing timetable (6:00-14:00 or 14:00-22:00). Plastic shift workman (eyewear) with injection molding machines for which I was able to manage the main needs (color mixturing and choice of material type, machine refueling and cleaning, little set-up adjustments, mold sanding and blocking, first quality control)