Anupam Chowdhury

Working as a MQ Administrator for a leading Germany based investment Bank and Team Lead with a member of 20, supporting application (IBM MQ v7 and v9, MQ on PaaS, RabbitMQ and Apache Kafka) Worked in IBM MQ and Apache Kafka integration. Load balancing, clustering, high availability and disaster recovery solutions. Knowledge of WMQ Architecture: Understanding of Installation, Configuration of WMQ; Type of Objects, Message structure and headers, message persistence OAM, SSL, etc

Application support for Middleware applications like IBM MQ/SWIFT/Tibco EMS and RV. Worked onsite for client Goldman Sachs, as an application owner while performing data center migration, deputed in London for 3 years. Provided dedicated support and timely issue resolution to clients following successful app launch.

Worked as a Technical support for laptop's hardware and software related issues. Investigated and resolved customer inquiries and complaints in an empathetic manner. Adhered to all confidentiality requirements at all times. Provided accurate, specific and timely performance feedback for CSRs. Maintained accurate records of past due customer account activity.

Network and database management, electronics, mobile technologies, financial accounting, mathematics, statistics, cloud computing, Java programming etc.

Database, networking, data structure, core programming languages, software engineering, object-oriented programming, web scripting, and development