Anupam Paul

• Data Management: Implemented data governance standards and managed cross-functional AI/data projects. • Analytics Initiatives: Integrated advanced analytics and machine learning for forecasting with 98% precision, standardized data-workflows, reduced discrepancies. • Team Management: Led a team of data analysts and data scientists, distributed roles, set targets, and defined and monitored KPIs to measure performance. • Service Delivery: Managed 150+ monthly requests through a tracking system.

Orchestrated 8 end-to-end implementation of data and BPO projects with seamless planning and execution which includes meticulous requirement analysis, resource planning, and project scheduling and effectively managing analytics. Formulated winning strategies by engaging cross functional stakeholders resulting in a widely accepted project plan. Successfully led comprehensive IVR implementation (frontend, backend, and payment gateway) for prestigious Aviation and Tech clients, attaining exceptional results.