Anurag Tiwari

Business Development: Increasing Industry liaison with major Tanker Shipping companies/professionals worldwide and growing business through channel sales and maintaining strategic relationship with major external and internal stake holders. Highly analytical with excellent attention to detail. Experience mostly in the tanker shipping industry, but many skills which are transferable to other areas.

• Monitored the operational staff, meeting customer needs, coordinating sales, and customer services • Shouldered the responsibility in the absence of the store manager and carried out the entire gamut of tasks related to the maintenance of high standards of operations • Ensured the smooth operations & provided assistance related to any & all operational issues • Consolidated the end-of day reports aiding future decision making

Working mainly in the field of personal credit cards. Responsibilities included: Working with customers of the bank to resolve problems related to payments to their credit card accounts. Involved making payment arrangements with customers, in some cases cancelling credit cards, or commencing legal action against customers who failed to make appropriate arrangements.