Argha Mondal

As an L3 Analyst in DWP (Azure AD, Exchange, O365), I provided daily business reports via ServiceNow and Excel, monitored Exchange Online and on-premises servers via GSX, created databases and deployment reports, resolved M365 app issues including Teams, Outlook, and Skype, performed monthly patching, managed ADFS/ADDS and SU/CU updates, offered 3rd-level support, handled mailbox permissions, provided client support, automated tasks with PowerShell, and executed server migrations with backup and recovery.

Working as an L2 Infrastructure Engineer, I manage user access across multiple domains, handle end-user terminations, maintain VMware/ESXi, manage Active Directory, mailboxes, and permissions. I support Exchange/O365, perform server patching and migrations, automate tasks via PowerShell, monitor systems proactively, coordinate with teams for escalations, analyze business processes, and provide detailed daily/weekly reports to ensure SLA compliance and smooth, efficient IT operations.

The RCSE program at TU Ilmenau is a research-oriented Master's (M.Sc.) program in Computer & Systems Engineering, offered entirely in English, that prepares students for careers in academic or industrial research. The curriculum combines foundational courses in areas like Algorithms and Information Systems with advanced specialization in topics such as Complex Embedded Systems and Systems Security, culminating in a Master's thesis and potentially a PhD.

Focused on developing a strong foundation in computer science and related fields, incorporating both theoretical knowledge and practical skills through core and elective courses, lab sessions, project work, and seminars. The curriculum emphasizes programming, data structures, operating systems, software engineering, and mathematics, alongside communication skills and professionalism, with students often undertaking a final year project report.