Ariel Leccese

Responsibility for the performance and day-to-day operations Solve problems swiftly to enable your team to focus on their tasks Ensure and provide excellent Customer Service throughout your store Monitor, manage and improve key performance indicators throughout your store Delegate workload and motivate your team to achieve the performance indicators Lead and motivate your team, in accordance with our Leadership & Company Principles Optimisation of store process through regular process analysis

Transmit the concerns, complaints and operative incidents gathered with the clients, resolve the complaints or operative incidents for a good client experience. Transmit opportunities/weaknesses of clients to improve service or product provided. Propose and argue improvements in the way operational processes are executed,which intervenes directly to achieve reductions in processes and costs, improvements quality of service for internal and external clients. Institutional sales providing a support service.

Working knowledge of the production process and automation experience Professional Planning Management Internal & external supplier’s management Team Management in coordination with central Engineering Manage interface according to customer’s specifications Robot management and configurations skills Create IPS Robot cells, and Robot program Ongoing education to take responsibility of applications Define professional project perimeter and timing

Management mayor accounts Switzerland,collaboration with supply chain,Monitoring, exploitation and analysis of KPI's, Proactive Monitoring of the backlog of orders,different instruments and reports•achieving metrics of business processes(turn-around-times,inventory Levels organization, SLA’s etc.)• Control of stock levels, monitoring availability and transport,•Managing incidents, logistical coordination,prices and supervising activities.Project Lean Thinking Process optimization

Responsible for identifying and developing new business relationships with prospects and monitoring of distributers and providers national and international Market research, identifying new providers and negotiate with existing, Implementation of new products and support the daily sales • Restructuring of the department of accessories and increase of its sales •Sales targets, Quote preparation and financial statements achieving monthly. •Product analysis and Rotation control of different references

• Support of the project management • Realization of the exhibitor's questionaires • Support and office representation of the Exhibitors Hallmanager • Ticket sale for the Exhibition • Customersupport, operates as intermaedier between the fair management and the exhibitors mainly Spanish and Italian ones • Market analyses of the halls

Operation, Logistic, Supply Chain , Procurement, STOCK Management, Strategic Management, Negotiating abilities, Leadership abilities, Supply Chain Strategies in Automotive , Retail , Alimentary

Market and Consum as well as European Cosumer Rights; THESIS: Customer Relationship Management in the E-Business

memory-programmable controls (assembler programming), Measuring- Control techn.Construction of Electric, electronic, mechanical,electromechanical components and assemblies.Steel processing, Creating and connection of Mechanical Components. Tool exchange(press),programming of forge and CNC machine.