Arne Kleversaat

Consulting services companies in their transition, focusing at the moment on airlines and travel business, i.e. PSS Migrations and turn-around/optimization projects.

Established a sales organisation to implement a professional sales strategy and culture world-wide for an optimised customer relationship, securing growth and leveraging the international network. • Implemented a new sales structure in the partner distribution network, modern- ised the IT Systems (CRM, CMS etc) and revised the legal infrastructure with the Sales Partner network • Established a people strategy including a training concept to provide MF with a competitive advantage

*Established a professional Service Sales & Marketing organization with the objective of winning orders worldwide using innovative service concepts; order intake increased by more than 50% * Restructured the head office to a more customer & functional orientated orga * Achieved profitable growth through targeted acquisitions of customer business. Doubled the worldwide network to more than 35 countries securing orders of € 2bn. *Supervisory Board Member in various Joint Ventures

*Established an efficient and professional M&A Department to support the strategic change of ICN by portfolio clearing, divestments and restructuring (for example, efficient network divestment). • Created a successful strategic partnership with Juniper Networks by selling Unisphere to Juniper Networks. • Supported the Revised Enterprise Networks Strategy by acquisition of the market leader for UM, Cycos. * Implemented an improved Corporate Governance Codex for the 80 associated companies.

• Ensured long-term protection of BA’s revenue on the core business network between Europe – USA. • Reorganized BA’s central support unit (230 employees) in India resulting in 20% higher efficiency. • Part of the m&a negotiations with KLM in 2000. • Integrated 25 different IT Systems on a single (web-based) platform generating Incremental revenue.

• Increased partnership agreements with BA’s global corporate customers from 8 to 60 within 12 months by introducing industry leading business and service concepts. • Developed & successfully implemented lead account management models with focus on innovative selling techniques and support structures. • Developed the first on-line product (web based) for the Small and Medium Enterprises

• Delivered new incentive and targeting models as part of a new strategic direc-tion for Sales and Marketing. This resulted in a worldwide reorganization for Sales&Marketing, leading to yield decline being halted and contributing to a successful turnaround in 2000. • Protected leadership in the premium and corporate business segments by developing an innovative product strategy “Next Generation” including first flat bed in Business Class and new product cabin on long-haul services. Invest portfolio of €800m