Aroosha Basharat

• Conduct comprehensive analysis and resolution of technical issues pertaining to software and IT infrastructure. • Ensure maintenance, troubleshooting, and optimisation of applications and systems for optimal performance. • Meticulously document all procedures within the ticketing system, fostering close collaboration with clients and team members.

• Implemented targeted R&D and market strategies to reduce time-to-market by 15% for scalable software solutions. • Collaborated with engineers to optimise development pipelines, increasing efficiency by 25% and stakeholder satisfaction by 20%.

• Managed €3M energy assets, achieving 98% on-time project completion. • Led team to resolve solar network issues, increasing energy output by 12%. • Boosted operational efficiency by 30% at Energienetze Mittelrhein GmbH.

• Drove data-driven marketing and finance efforts at AGRIUM ENTERPRISES, raising brand visibility by 50% and reducing waste by 18%. • Improved HR policies and implemented quarterly business reviews, boosting team efficiency by 20%.