Arpit Sharma

Handling End to End recruitment for various US clients.Interaction with clients, understanding their requirements and delivering the result within the stipulated time frame.Using different sources [reference, social network, headhunting, job portals, groups etc] to deliver the results according to specifications of the clients. Responsible for the complete recruitment life cycle.Salary Negotiation. Follow up till the candidate joins the company.

Worked as a Technical Support Associate providing front-line technical support to the US-based customers of HP over the phone with the help of client tools like AVAYA. Support included installation and product support, up and running support, troubleshooting and usage support. Surpassing the Productivity targets with excellent quality with onus on customer satisfaction. Helping the new consultants at the team level. Completed Training on ‘Code of Business Conduct and Ethics and Risk Management and Complianc