Arseniy Kositsin

Formerly Yandex Practicum - EdTech remote bootcamp for US and LatAm markets • [Growth] Successfully achieved a 30% reduction in Customer Acquisition Cost (CAC) through various web sales funnel optimisation experiments (AI assistants, webinars, instant callback, direct phone sales, trial course etc.). • [Growth] Increased by 2 times bookings through the implementation of diverse projects and technology solutions (leads distribution software, cloud contact centre software). • [Payments flow & Processing]

Yandex.Market - leading marketplace in the Runet • Created an onboarding process for marketplace sellers and streamlined the onboarding timeline from one month to just one week, serving as a cornerstone for driving the marketplace's Gross Merchandise Value (GMV) • Established a suite of commercial advertising products for vendors, enabling them to promote their products on the marketplace and generating a monthly revenue stream of $2 million • Completed more than 30 different projects for B2B partners

Flocktory - popular marketing SaaS platform in Eastern Europe • Launch of operational CRM (based on MS Dynamics) for 3 HQ: Spain, Turkey, Russia. • Launch of the customer support portal (based on Zendesk) that handled thousands of user requests per month. • Established PMO office and managed cross functional projects aimed at improving the efficiency of the company. • Launched an advertising product based on desktop push notifications.

Lamoda - Rocket Internet incubated startup, top fashion-focused e-com player in Russia • Established comprehensive reporting within the operational department. • Created crucial analytical tools to expedite decision-making for top management with SAP BO and Power BI dashboards (FTE planning tool, WMS processes workload, real time dashboards)