Artan Beqa

Responsible for providing hardware and software on-site and remote support. Multi-discipline technologist capable of working independently and as part of a local and corporate team, receives trouble reports for IT equipment and software via telephone, email, and service tickets. Trains company personnel in technology solutions Serves as a technical resource. Provides problem-solving support to computer.

Facilitate on-site consulting training for PC techs. • Installed, maintain, and upgrade repair desktop and notebook computers as well as printes and scanners • Publish a monthly newsletters helpful on-site for remote PC techs. • Installed maintain, and upgrade repair desktop and notebook computers as well as printers and scanners • Exceptional customer service skills.account management ,follow up and sales.

• Performing Clones of the operating system with Ghost software. • Facilitate on-site consulting training for PC techs. • Installed maintain, and upgrade repair desktop and notebook computers as well as printers and scanners • Responsible for repairing, servicing and maintaining all types of the Computers in administrate • Supervising Installation of the new parts or repaired parts.

Setup configure,and maintain a locak network Install and configure various computer perpharal device Install,configure,upgrade and maintain Microsoft Windows operating systems Diagnose trubleshoor and resulv common Network Operaing System problems