Artem Milkov

SKILLS: chatbots, natural language processing, machine learning, coding, testing, UI prototyping, agile, scrum TOOLS: Azure, Watson, AWS, Elasticsearch, MongoDB, Tableau, JavaScript, NodeJS, React, VBA, GitHub – Improved chatbot performance and accuracy of results by optimizing search queries in Elasticsearch – Trained chatbots by extracting and assigning intent & entity pairs with IBM Watson & Microsoft Azure – Developed enhancements to the chatbot management tool in HTML, JavaScript, NodeJS and React

SKILLS: digitalization, innovation, automation, project management, business analysis TECHNICAL SKILLS: Excel, SQL, VBA, JIRA – Led the development of a service that automated the publishing of 200 indices to Bloomberg – Automated generation of daily statements containing hundreds of indices for 12 clients – Coordinated the development of a new VPN connection to NASDAQ to automate trade flow – Was part of a multimillion-dollar digitalization project aimed at automating FX trading

SKILLS: product management, innovation, business acumen TOOLS: VBA, Excel, CRM, market intelligence – Discovered a new product development opportunity for a market of about 30,000 users by analyzing industry trends – Put together a business case outlining the return on investment to get the buy-in of the APAC business manager – Coordinated a global cross-functional team of six specialists developing four new tools which were later released to 350,000+ users around the globe

SKILLS: legal and compliance, derivatives and structured financial products, accuracy – Facilitated the issuance of 3,000+ derivative products at the compliance department

Specialization in Entrepreneurship and Innovation; Major in Computer Science, GPA 1.5

– Graduated with academic distinction