Ashikuzzaman Abir

-Assisted customers and supported daily sales operations, including register handling and product display. -Cooperated streamline in-store logistics by managing shelf stocking and item replenishment. - Supported store operations with a focus on process efficiency and customer satisfaction.

- Supported logistics workflows and inventory coordination in a high-volume distribution center. -Collaborated with teams to manage order flow, sort packages, and meet daily performance goals. -Maintained accuracy and efficiency in a fast-paced environment.

- Handled last-mile delivery logistics and ensured timely customer service. - Managed real-time customer feedback and service recovery communication. - Adapted quickly to high-demand shifts and supported operational flexibility.

- Assisted in supplier coordination, contract documentation, and logistics planning. - Supported customer service tasks and maintained follow-up communication. - Contributed to service quality improvements and on-time delivery tracking.

- Analyzed multinational business data and developed financial forecasts as part of the course "Advanced International Controlling". -Acquired advanced knowledge in lean management, customs compliance, and international logistics strategies. -Explored global procurement and trade regulations through practical case studies.

- Studied marketing, sales, and market research, emphasizing strategic decision-making and digital business models. -Built a strong foundation in international business, export/import procedures, and e-commerce applications. -Developed practical understanding of communication, change management, and corporate strategies.

• Enhanced communication and professional writing skills for business environments, including reports, presentations, and correspondence, • Gained foundational knowledge in accounting, business principles, and office administration to support efficient operations, • Applied computer technologies and office software to streamline administrative processes and improve efficiency.