Ashley Bignall

Training and guidance of colleagues through continuous coaching and regular performance reviews. Assume role of department manager in absence. Responsible for accurate scheduling, labour management and productivity of 90 colleagues. Representing the store at region and zone level briefing sessions. Communicating key messages from management and head office. Assist management to deliver an efficient and motivated team. Deal with customer complaints and seek to resolve them to retain loyalty.

Member of the company’s Analyst Relations team. Key responsibilities included the maintenance of strong relationship with worldwide analysts from external organisations. Developed regular communication channels with company analysts from Gartner, Forrester, IDC, PAC and TBR to ensure excellent relationships with Siemens management.