Attila Rostas

I'm responsible to operate the Lufthansa developed SAP software module Sirax Revenue Accounting. Location: Norderstedt/Hamburg, Germany

My position covered the Change and Incident Management for Southwest Airlines' Revenue Accounting System which software is developed by Lufthansa Systems in Norderstedt, Germany. I was optimizing LSY's internal processes to meet our customer's needs and serving as Single Point of Contact in case of escalations.

I was responsible technical Service Manager for the customer Swiss International Airlines for the Lufthansa Systems Group wide infrastructure and application portfolio. This position included the complele Change Management, Problem and Incident Management for the customer according to ITIL and I was the single point of contact for all kind of escalations. My direct report was the Service Delivery Manager in Basel, Switzerland.

I was responsible to engineer and operate Linux based server system (FlexFrame) for SAP installations. From 2010 I was leading SAP projects for various customers according to PMP directives.

Computer, telecommunication networks Operation Systems