Audrey Buttazzoni

In my 10 years of professional experience in customer service and sales I have noticed how having the right people in the right role is the key of success in these two professions. In a more general way people are the lifeblood of a business and this fact made me developed a passion for recruitment. Today It is an exceptional opportunity for me to join 4Movements as Business Partner and focus my career on connecting people and matching candidates and companies ambitions.

Fusion of four teams in four countries into one international customer service department in the Netherlands. Transfer of knowledge, recruitment, training, create new and more efficient procedures, setting up new phone system, reporting in order to exceed KPI's were my daily challenges to provide high quality service to Euroflorist's consumers, partners and florists in Central Europe

Recruitment of qualified franchisees by maximizing lead generation, application rate and conversion rate into franchise sales in a cost effective manner.This mission involves increasing brand awareness of Subway in emerging markets ( organizing trade shows and seminars, publish advertising in specialized magazines and websites) and work close to the sales team on the field.

Develop the French customer base for this American start up in Europe, translation, implementation of a 0800 line, creation of marketing tools, direct marketing campain, ensuring that the company performs at highest level in relation to order and transport management, production planning and technical support to customers. Assistance to the sales team on the field and all departments from logistic to finance for France and as a back up for the UK market were my daily tasks in this American start up in Europ

Key contact person responsible to ensure customer satisfaction by liasing with production site, supply chain, logistic, marketing and order management departments to develop sales and guarantee that orders are executed in line with export regulations, companies' service rates and sales forecasts.