Augusto Carracedo

Angestellt, Call Center Manager, e.on
Madrid, Spain

Fähigkeiten und Kenntnisse

15 años de experiencia en comercialización de serv
seguros y energía
por direferentes canales de venta.

Werdegang

Berufserfahrung von Augusto Carracedo

  • Current 15 years and 1 month, since May 2011

    Call Center Manager

    e.on
  • 1 year and 5 months, Oct 2009 - Feb 2011

    Outbound Chief Operating Officer

    Teleperformance España

    LOB´s: Telesales, Collections & Market Research Reporting to TP General Manager Volume of current portfolio: 33.000.000 € Main Sectors: Financial Services, Insurances, Utilities & Telco. Major Accounts Domestic and Off Shore: Barclays, Barclaycard, AON, ADMS , Alico, Genworth, Banesto, BANKINTER, BBVA, Bank of America, Sanitas, Popular-e.com, Cardif, Madrid Leasing, Finanmadrid, Yell Publicidad, Endesa, Tele2, R Cable, Gas Natural, Iberdrola, Eon, CESCE, Helvetia, AXA, Generali.

  • 3 years and 9 months, Jan 2006 - Sep 2009

    Acquisition Manager

    Teleperformance España

    Reporting to TP COO Volume of current portfolio: 26.000.000 € - 1.300 employees manage Major Accounts Domestic and Off Shore: Barclays, Barclaycard, AON, ADMS , AIG, Banesto, BANKINTER; Santander Insurance, MBNA, Sanitas, Popular-e.com, Cardif, SA NOSTRA, Banco Sygma, Endesa, Tele2, R Cable, Gas Natural, Iberdrola, Eon, CESCE, Helvetia, Caja Duero. Key marketed products: Credit Cards, Personal loans, Personal Accident Insurance, Current account, BTS , PPP, PPI, CPP. Channels managed: Out Bound, In Bound

  • 1 year, Jan 2005 - Dec 2005

    Key Account Manager

    Teleperformance España

    Reporting to TP COO Volume of portfolio: 3.000.000 € Generation of New Business with Sales Department

  • 10 months, Mar 2004 - Dec 2004

    Citibank Account Manager

    Teleperformance España

    Volume of portfolio: 1.900.000 €

  • 11 months, May 2003 - Mar 2004

    Bankcards Intermediaries Sales Manager

    Citibank España

  • 5 years and 3 months, May 1997 - Jul 2002

    Senior Account Executive

    BSCH Banco Santander

Ausbildung von Augusto Carracedo

  • 4 years and 11 months, Feb 1997 - Dec 2001

    Lic. en Marketing

    Universidad de Ciencias Empresariales y Sociales

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

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