Aymen Ben Chiekh

Entwicklung von Business Cases (Machbarkeit, ROI, Rentabilität) für ERP-, CRM-, Payment-, E-Commerce- und Digitalisierungsprojekte. Analyse fachlicher Anforderungen über den gesamten Projektlebenszyklus. Modellierung und Optimierung von Geschäftsprozessen mit BPMN 2.0 (As-Is/To-Be). Erstellung von funktionalen Spezifikationen, User Stories und Akzeptanzkriterien. Product Backlog Management, Agile Delivery (Scrum), Testkoordination sowie KPI-basierte Bewertung der Lösungen.

- Analysis of client insurance needs (individuals, professionals and corporate segments) and identification of business requirements -Design and proposal of insurance solutions tailored to client needs and regulatory constraints -Acting as a liaison between business stakeholders and the IT team to translate requirements into functional specifications for the PROASSUR system -Supporting teams in insurance policy subscription processes and the use of the PROASSUR system -Ensuring risk management regulations

Processing of dedicated operations in: - Customer Interview (Customer Relationship Management) CRM - Handling of iMAL banking system - Opening and managing bank accounts - International payment transactions (SWIFT , International money transfer, Documentary remittance, loan letter, etc.) - Subscription of forward investment contracts - Processing of financing files for individuals (Real Estate, Auto, Consumption, etc.) -Processing of financing files for professionals and businesses (Investment, stock financ

The risk managers have a mission to identify, quantify and analyze the risks associated with the various activities of the bank (Business and retail customer project finance, markets ...). They measure results and performance, determine the risk-return relationship, oversee areas of study that provide an overview of the macroeconomic risk of a country or a sector umbrella of consulting engineering teams provide their opinion on the viability and validity of technical projects. - International payment transa

On an operational level, they also control the risks associated with the performance of operations, ensure the proper transmission of information and compliance with internal procedures. Treatment of the operations dedicated in : - Customer’s Interview (Customer Relationship Management) CRM - Operation in Banking System T24 - Check Management - The procedure for handing checks - Cash transactions - Opening and managing accounts

Modules taken : -Entrepreneurship -Finance -Bank -Research Methodology -Marketing -Economy -Management -Micro-economy -Macro-economy