Basem Makhoul

• Working in Germany • Financial sector & Deutsche Bank • Bank Portfolio • Starting a Career in Germany

Build, grow and manage the segment portfolio. Responsible to enhance EIB First sales and promote cross selling of bank products to existing and potential priority customers. . Achieve revenue goals, sales and portfolio growth targets across a range of products and services (Investments, Term Deposits, CASA balances, Mortgages, Credit Cards, Bancassurance, etc . Perform KYC checks and exercise due diligence

Managing relationships with existing highly profiled clients.Improving the profitability of corporate & retail Finance portfolio. Prepare, review and recommend credit recommendations ensuring adherence to credit policies, and appropriate risk-return proposition.Participate in implementing the bank products and credit facilities within the bank policy

Manage and service banking customers / key client accounts. 2. Ensure effective service delivery and customer contact management which results in positive customer experience and increase customer loyalty. 3. Acquire new banking customers (Resident and Non-Resident) through referrals, networking, travel and visits/calls. 4. Increase customers Total Relationship Balance (TRB) across liabilities and wealth management products

Ensured all counter transactions are processed accurately and swiftly in according to the bank procedure. * Ensue adherence by counter staff to the policies and processes to Minimize operation losses. * Investigate differences in the balance and carry out reconciliation of Cash and other security items. * posting accounts voucher * Manages customer expectation for each interaction and ensure Adherence to basic service standard set.

financial accounts