Bassem Ballout

Marketing & Vertrieb Customer Service & Customer Care

Marketing & Sales Manager in a 4-star Hotel... including Reception & Reservations...

Business areas: Drives and control units for roller shutter and sun protection applications, door drives and control technology, drives and control units for special applications (e.g. swimming pool covers, smoke curtains, greenhouse applications) http://www.becker-antriebe.de/Startseite/42l1/

a. closely working with the Vice President for Development (located in Bethlehem), and other senior administrators in determining and implementing fundraising and communications plans and goals to provide comprehensive support for University fundraising priorities b. lead and supervise the teams for Alumni and External Relations by implementing fundraising and public relations initiatives as well as in securing philanthropic support especially from the Middle East c. in addition to leading the Bethlehem

Responsible for building up a new business division. My duties included: Market Research, Product Management, establish a Business Plan, Sales & Marketing, Recruiting & Training of Staff for Technical, Administrative & Sales jobs, building up a wide customer base & reaching a strong brand awareness in the markets of the Middle East.

At the end of 2003, I was promoted to Managing Director of Rittal's subsidiary in the Middle East: Rittal Middle East FZE in Dubai. Achievements: • Successfully handled the entire Middle East market • Developed and managed very good relationships with agents, distributors and IT system integrators • Overachieved the sales targets for 2004, 2005, 2006 & 2007. For 2008 achieved a sales increase of 28% • Overachieved the budgeted results & managed between 2004 and 2008 to increase the company’s equity by 600%