Bastian Brisch

Develop and maintain relationship with merchants, to drive organic revenue growth through effective communication. Partner with merchants to develop strategy, build trust and demonstrate value of PayPal's branded and unbranded solutions. Proactively deliver value to merchants through ongoing use and optimization of existing products Uncover and address servicing roadblocks and manage merchant health; manage and coordinate support teams to complete servicing activities.

My role is a combination of account management, business development, operational support and project lead. I am responsible for the growth of a portfolio of ~25 merchants from several industries, building relationships and leveraging opportunities. This involves working with many internal functions to solve for the merchant and act as customer champion as well as consult and share advice to my managed merchants.

Developing a portfolio of large merchants, focusing on Relationship Management, Product and Integration Optimization, Risk Management and Expansion in regulated Markets in order to expand or include the solutions and feature sets that are most applicable to their business model and industry. Leading proactive discussions with merchants in order to identify opportunities for growth and assist in meeting overall profitability objectives for merchant business.

Managing and developing of strong business relationships with a number of small and medium sized businesses. Developing set portfolio of merchants in order to expand or include the solutions and feature sets that are most applicable to their business model and industry, as well as other elements of relationship management. Align with internal departments to address and resolve merchant questions and concerns.