Benjamin Eavey

Coordinated and implemented new Microsoft, VMware, Citrix, and BMC BladeLogic technology projects. Responsible for all Windows servers in an enterprise-class data center facility. Created implementation and maintenance documentation and DR plans, executed formal change control methodology, resolved trouble tickets, managed OS security patching.

Managed and supported ASP and co-location customers in a high-end, highly-available Data Center facility. Configured and maintained Microsoft Active Directory, Group Policy, Exchange Servers, SQL Servers, and Citrix application server farms for multiple customers. Installed and maintained Microsoft and Linux-based web servers hosting multiple web sites. Created detailed design and configuration documentation. Evaluated and recommended new products and technologies for deployment into production.

Repaired all types of computer hardware, including PCs, printers, monitors, and peripheral devices. Responded to trouble tickets to help users troubleshoot problems with their equipment, operating systems, and application software.

Designed and implemented network and server solutions for customers, working on-site to coordinate with IT staff. Specialized in Microsoft Active Directory networks, including DNS, DHCP, Group Policy, Terminal Services, Exchange Server, Backup, and client workstation configurations.

Configured hardware and software at customer sites, troubleshot problems, and performed minor repairs. Managed personal equipment inventory for customer sales and support.

Installed and administered the company's Novell LAN. Also installed and configured document imaging and archiving systems for customers.

Worked the sales floor selling software and custom-built computer systems. Also did some entry-level technician work doing simple system builds and diagnostics.

Graduated Summa Cum Laude