Benjamin Scheffold

- Agile Transformation - IT Transformation - Lean Portfolio Management - Project Management - IT Strategy - Strategic Analytics - IT Service Management

- Designed promotional materials and sales presentations to improve potential customer outreach. - Introduction of various software solutions to replace common work practices, resulting in 15% more customer requests.

- Prepare lectures, assignments, and examinations for 60+ business informatics students for chair of Artificial Intelligence. - Extensive experience with various research databases (ACM, IEEE, EBSCO).

- Evaluation of mobile business intelligence solutions for a secondary reporting option. - Optimized the existing credit investment reporting solution, providing more detailed granularity levels. - Consultant in Microsoft SQL Server issues - Creation of mobile report prototypes for the management

- Trained 20+ employees in weekly sessions in new Microsoft database technology. - Streamlined the department of Graphical Arts to achieve a significant reduction of excess work. - Optimized the Web-2-print solution and processes to handle the massive amounts of print orders - Prepared promotional materials and sales presentations to improve potential customer outreach and to represent the company on expositions (e.g. Microsoft Summit 2011)

- Managed customers for the network division, including sales conversations, planning and installation. - Assisted the procurement manager, including customer relationship management and resource scheduling. - Communication device maintenance (Personal computers, IP-Telephones, network devices) for the Siemens Inc. headquarters in Ulm, Germany.

- Re-organized the IT landscape of a wholesale trader to achieve IT costs reduction of 20%. - Managed network infrastructure customers, including sales conversations, project planning and system installation. - Communication system maintenance for the Siemens Inc. headquarter in Ulm and Stuttgart

- Provided 100+ clients in various industry areas with Siemens information system solutions. - Responsible for service related customer dialogs and general sales conversations.

- Awarded for excellent educational and professional achievements in the vocational training period. - Provided 100+ clients in various industry areas with Siemens information system solutions. - Responsible for service related customer dialogs and general sales conversations.

- Focus areas: Business Intelligence, Information Mining, Research Design

- Focus areas: Business Intelligence, Knowledge Management, Process Management, Enterprise Applications. - Master Thesis: “Coordination Effectiveness in Large-scale Agile Software Development” Grade A (1,0) - English-based Master degree program

- Focus areas: Business Intelligence, Knowledge Management, Process Management. - Thesis: “Design, evaluation and implementation of a management cockpit based on mobile media” (Grade: A)