Berke Kesici

Reverse Mentoring to CFO: Tülin Mede IT project management Performance reporting to different levels of management Strategic decision support

-Customer experience analysis and management to have a better understanding on what the customers are expecting and and to what extend they are satisfied and provide feedback for transformation of the applications and management reporting tool of the service -Helping the regeneration of the old systems -E-mail marketing, mostly by aiming prospects to market the service and create an interest for the service and the brand -Lead generation and analysis, data enrichment to make the efforts more valuable

Searching online to generate leads to find people who can have interests in the events hosted by Taiwan Trade Center Calling the leads and invite them to the events. Assisting other operations.

-Checking web site's assigned fields whether they are suitable for Nerde İçek's SEO strategy or not -Converting web site's fields to be liked by Google -Finding backlink opportunities -Supporting the transformation of the brand from nerdeicek.com to nerde.co -Testing new website as a website editor and giving feedback to developers -Testing the processes as an editor and trying to give feedback to optimize them

-Business development -CRM -Ordering, last consumer and wholesale channels development and analysis -E-mail marketing, social media and social media advertising

-Analyzing and reporting the data collecting from Call Center (CC) and traditional channels -Following the individual and group performance of CC Agents -Measuring the success of the campaigns and products -Informing top management via daily, weekly, monthly reports -Supporting all marketing units in terms of reporting, data analysis, lead generation, lead analysis etc.

-Preparation of sales proposals and contracts -Being a link between presales and sales departmants -Following the payments of the sales transactions

Political Science (Minor)