
Bill Berk
Skills
Timeline
Professional experience for Bill Berk
- 1 year and 4 months, Jan 2018 - Apr 2019
CX Cloud Apps
Accenture Technology
- 11 months, Jan 2017 - Nov 2017
CX Practice Lead, Principal Consultant
Empowered Solutions, Inc.
- 10 months, Feb 2016 - Nov 2016
Solution Architect, Sales Cloud Lead, Co-Director, CX Cloud Practice
Config Consultants
* Define and document all components of a design across an architectural landscape * Create functional design documents and implement solution working with global resource team * Strong understanding of all aspects of a CX Cloud solution development lifecycle * Client advisor and team lead on CX Cloud implementation projects * Lead design sessions and collaborate with subject matter experts, such as business analysts and stakeholders
- 2015 - 2016
Engagement Manager Trainee, Salesforce
BlueWolf
* Completed internal Engagement Manager training program * Obtained Salesforce Administrator certification from Salesforce University * Obtained Salesforce Service Cloud certification from Salesforce University
- 2014 - 2015
Cloud CX/CRM Solution Architect, Oracle Sales Cloud
Apex IT
- 3 years and 2 months, 2011 - Feb 2014
Senior Consultant, U.S. Oracle Solutions
Hitachi Consulting
- 2012 - 2013
VP, Technology and Salesforce Solution Architect / Application Administrator
American Marketing Association, Boston Chapter
- 2010 - 2011
Oracle CRM On Demand - CRM Application Administrator
L.E.K. Consulting, LLC
- 2007 - 2011
VP, Membership and Salesforce Application Administrator
American Marketing Association, Boston Chapter
* Member since 2007
- 2007 - 2009
CRM Systems Analyst / CRM Application Administrator
Beacon Partners
Educational background for Bill Berk
- 6 years and 5 months, Jan 1999 - May 2005
Masters of Business Administration
Boston College
Marketing
- 3 years and 9 months, Sep 1990 - May 1994
Government and Law
Lafayette College
Languages
English
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