Dipl.-Ing. Birgit Koenigsheim


Angestellt, VP Field Services DACH, Schneider Electric Deutschland

Munich, Germany


new business models
predictive analytics


Professional experience for Birgit Koenigsheim

  • Current 2 years and 9 months, since Oct 2019

    VP Field Services DACH

    Schneider Electric Deutschland
  • 2 years and 1 month, Sep 2017 - Sep 2019

    Head of Services Innovation / country mgmt Germany

    Nokia Solutions and Networks Germany

    Accountable for all services innovation activities within NOKIA Germany. Member of the country mgmt. board and co-driving the Germany growth agenda.

  • 3 years and 3 months, Jul 2016 - Sep 2019

    Head of Business Unit Advanced Services, Care


    Worldwide accountability for ~x00 Mio EURO at profit level of ~50%, >200 customers served with innovative portfolio of predictive care & analytics, AI based services (MIKA – multi-purpose intuitive knowledge assistant), AR/ VR based customer training, blockchain based sensing as a service. 4 external awards won. 2 patents pending. Key focus on customer co-innovation /-creation. Established new collaboration methods – fan-club approach.

  • 5 years and 4 months, May 2012 - Aug 2017

    Managing Director

    Nokia Solutions and Networks Germany GmbH

    Full MD accountability for the legal entity of NSN Germany GmbH with >950 employees.

  • 2 years and 6 months, Jan 2014 - Jun 2016

    Head of Care Execution Excellence, Global Services


    Accountability for several Care level programs: cloud care, care engine platform, care tool renewal with an annual investment level of ~ 30 mio EURO. Supporting Alcatel-Lucent merger activities. Responsible for delivery model creation and follow-up. Managing community of ~400 care program managers worldwide.

  • 1 year and 9 months, Apr 2012 - Dec 2013

    Head of Global Services Automation


    Member of Global Services leadership team. Accountability for all worldwide Global Services tools and connected processes, driving tool consolidation & harmonization program. Achieved consolidation in record time of 6 months from 450 to 200 tools with associated cost reductions. Responsible for automation strategy in collaboration with markets and business lines. >140 direct team members in 7 sub teams across 18 countries. Total size of community: ~400 employees. Annual investment level of ~x0 mio EURO.

  • 1 year and 3 months, Jan 2011 - Mar 2012

    Head of Customer Operations Business Excellence


    Accountable for process standardization and automation for worldwide sales and delivery. Driving definition and execution of cost reduction / cash collection and sales boost programs. Annual investment frame of ~x0 Mio Euro for IT systems. >20 employees and community of > 300 people.

  • 4 years, Jan 2007 - Dec 2010

    Program Manager CRM


    Leading ~120 team members across all regions and functions (sales, product development, operations, F&C) to plan, design and deploy a worldwide common sales process and platform (SAP CRM based). Deployment to ~5000 users worldwide within 10-month timeframe. Successful turnaround of malfunctioning program.

  • 1 year and 3 months, Nov 2005 - Jan 2007

    VP corporate development

    Gigaset (formerly Siemens Home&Office Communication devices SHC)

    Accountable for definition and implementation of corporate strategy at a time of major industry changes. substantial redefinition of company direction, including restructuring. Department manager of ~20 employees in 3 teams. Member of corporate managing board.

  • 4 years and 3 months, Sep 2001 - Nov 2005

    Director Business Management Europe


    Owner of business steering instruments and scorecards. Driving sales strategy definition, market alignment and execution tracking. Design and implementation of enabling and competence program for sales professionals. Setup of new pricing concepts and organization. Responsible for internal communication and events. Line manager of ~10 employees.

  • 1 year and 11 months, Oct 1999 - Aug 2001

    Management Consultant


    Execution of high profile management consulting projects in the area of benchmarking, reverse engineering, design to cost, target costing, process redesign, productivity controlling in various industry segments, such as transportation, energy and communications.

  • 2 years and 9 months, Jan 1997 - Sep 1999

    Sales Manager Intelligent Networks


    Responsible for sales and technical sales of intelligent networks for fixed and mobile operators in Russia, Ukraine, Poland, Hungary, Czech Republic. Technical sales support for the emerging operators in Germany (Mobilcom, Colt). Annual sales volume ~ x mio EURO.

  • 1 year and 1 month, Dec 1995 - Dec 1996

    Scientific Associate

    Fraunhofer IIS

    Responsible for design, programming and testing of channel coding for digital, satellite based radio transmission as part of WORLDSTAR program.

Educational background for Birgit Koenigsheim

  • 6 years and 1 month, Sep 1989 - Sep 1995

    Electrical Engineering

    Friedrich-Alexander-Universität Erlangen-Nürnberg


  • English

    First language

  • Russian


  • French


  • German

    First language

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