Dipl.-Ing. Birgit Koenigsheim

Accountable for all services innovation activities within NOKIA Germany. Member of the country mgmt. board and co-driving the Germany growth agenda.

Worldwide accountability for ~x00 Mio EURO at profit level of ~50%, >200 customers served with innovative portfolio of predictive care & analytics, AI based services (MIKA – multi-purpose intuitive knowledge assistant), AR/ VR based customer training, blockchain based sensing as a service. 4 external awards won. 2 patents pending. Key focus on customer co-innovation /-creation. Established new collaboration methods – fan-club approach.

Full MD accountability for the legal entity of NSN Germany GmbH with >950 employees.

Accountability for several Care level programs: cloud care, care engine platform, care tool renewal with an annual investment level of ~ 30 mio EURO. Supporting Alcatel-Lucent merger activities. Responsible for delivery model creation and follow-up. Managing community of ~400 care program managers worldwide.

Member of Global Services leadership team. Accountability for all worldwide Global Services tools and connected processes, driving tool consolidation & harmonization program. Achieved consolidation in record time of 6 months from 450 to 200 tools with associated cost reductions. Responsible for automation strategy in collaboration with markets and business lines. >140 direct team members in 7 sub teams across 18 countries. Total size of community: ~400 employees. Annual investment level of ~x0 mio EURO.

Accountable for process standardization and automation for worldwide sales and delivery. Driving definition and execution of cost reduction / cash collection and sales boost programs. Annual investment frame of ~x0 Mio Euro for IT systems. >20 employees and community of > 300 people.

Leading ~120 team members across all regions and functions (sales, product development, operations, F&C) to plan, design and deploy a worldwide common sales process and platform (SAP CRM based). Deployment to ~5000 users worldwide within 10-month timeframe. Successful turnaround of malfunctioning program.

Accountable for definition and implementation of corporate strategy at a time of major industry changes. substantial redefinition of company direction, including restructuring. Department manager of ~20 employees in 3 teams. Member of corporate managing board.

Owner of business steering instruments and scorecards. Driving sales strategy definition, market alignment and execution tracking. Design and implementation of enabling and competence program for sales professionals. Setup of new pricing concepts and organization. Responsible for internal communication and events. Line manager of ~10 employees.

Execution of high profile management consulting projects in the area of benchmarking, reverse engineering, design to cost, target costing, process redesign, productivity controlling in various industry segments, such as transportation, energy and communications.

Responsible for sales and technical sales of intelligent networks for fixed and mobile operators in Russia, Ukraine, Poland, Hungary, Czech Republic. Technical sales support for the emerging operators in Germany (Mobilcom, Colt). Annual sales volume ~ x mio EURO.

Responsible for design, programming and testing of channel coding for digital, satellite based radio transmission as part of WORLDSTAR program.