Bogdan Zara

Looking for new challenges

Angestellt, SPOC / Service Delivery Manager, Capgemini Engineering Deutschland S.A.S. & Co. KG
Rosenheim, Germany

Fähigkeiten und Kenntnisse

Systemadministration
Hardware
Software
Service
Support
Rechnernetzwerke
Active Directory
Instandhaltung
Single Point of Contact (SPOC)
Service Delivery Management
Management

Werdegang

Berufserfahrung von Bogdan Zara

  • Current 4 years and 2 months, since Apr 2022

    SPOC / Service Delivery Manager

    Capgemini Engineering Deutschland S.A.S. & Co. KG

  • 11 months, Jun 2021 - Apr 2022

    System Engineer

    NTW Software GmbH

  • 4 years and 7 months, Nov 2016 - May 2021

    Service Delivery Support Engineer

    NTT, München

    • Remedy Ticketing system • Kurmi Software • LDAP Database • Call Manager configuration and different Settings to individual user level and largescale level • ADNTEK application for Unified Communications configuration and troubleshooting • CMDB Database • CUC Publisher • CUCM • VC Device Deployment / configuration & Service • Putty configuration Remote • Gateway Port Configuration • Cisco device Provisioning • WebEx support • Cisco Jabber support • EXSI deployment & configuration

  • 2 years and 5 months, May 2014 - Sep 2016

    Haus Technician

    Hotel Residence

    • Network Administrator, WLAN, Servers, and Auxiliary • PC Diagnose and small software and Hardware repairs • Electrical repairs insRide and outside the Hotel • Maintaining all the Equipment and Installations in working condition • Water and Heating installation service and Upgrades • Chemical and Water Treatment Installations maintenance • Different Repairs inside and outside the Hotel

  • 1 year and 6 months, Apr 2012 - Sep 2013

    Transmission Network Analyst

    Alcatel-Lucent for British Telekom

    • network surveillance on DWDM, SDH and PDH • equipment monitoring and diagnostic • Leading Plan works with Field engineers on site • Restoring Traffic/services • Software download on different type of EQ • Basic ISA knowledge and diagnose • knowledge on operating in RM/NM on Alcatel platform on Citrix • working on Alcatel-Lucent Equipment and network surveillance and proactive on different incident’s

  • 1 year, Apr 2011 - Mar 2012

    Telecommunication Technician

    Expert Elite

    • CATV AND Ethernet development and implementation • Satellite dish reorientation and services • Recovery of satellite EQ and dish

  • 2 years, May 2009 - Apr 2011

    Telecommunication Technician

    Freelancer

    • Development and creating of data & VoIP networks • Network Service & Equipment deployment • Satellite TV & Internet • PC hardware & software service

  • 1 year and 3 months, Sep 2008 - Nov 2009

    Telecommunication Technician

    SC. RCS&RDS SA.

    • Development and creating of data networks • phone services connections • expanding and maintenance services of data networks • Installing, configuring or recovery of networking equipment in the field • Diagnose of different types on cablings (EHT Electrical Optical fiber) and restoring the services • Basic knowledge of fibre welding cleaning. • driver • transport of goods and values • responsible for the good functioning of a 6000 users’ network • fine tuning of satellite dishes

  • 4 years and 6 months, Apr 2004 - Sep 2008

    Telecommunication Technician

    SC. Urbica SRL.

    • Development and creating of data networks • phone services connections • expanding and maintenance services of data networks

  • 6 months, Oct 2003 - Mar 2004

    Telecommunication Technician

    SC.MG-Net.SRL, Iasi

    • Development and creating of data networks • phone services connections • expanding and maintenance services of data networks

Sprachen

  • Romanian

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Italian

    A1-A2 (Grundkenntnisse)

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