Boris Bogdanov

Large scale and complex infrastructure migrations; Best security practice implementation for managed hosting services Implementation of new services

Digital Transformation – Digital Lending, eMerchant Channels Integration, Continuous Scoring

Big Data Marketing tool – ETL, OSS/BSS integration, Predictive analysis, Next best offer, Customer Profile, Result tracking Enterprise Cloud IaaS Call Center PaaS – external call centers platform deployment serving Vivacom campaigns OTT/IPTV – IPTV platform with whole OSS/BSS integration Hardware Platform Migration of major IT systems from Power to x86 hardware infrastructure Viber chat bot Stock Transfer Automation CRM system – upgrade enabling new features and Active Directory integration

Customer Information File – Customer 360 degree view with Front End to major bank systems; HR Management System – upgrade and automated self services implementation; Cost Reduction Program - reduction of material costs and optimization of headcount

Managed services - achieved whole IT environment Transition and Transformation of outsourced from Operator Field Service Organization and implementation of Workforce Management System; Headend upgrade – leaded upgrade of existing active DTH system to feed also IPTV and mobile TV platforms with 3 streams per encoder solution. Expanding also the number of provided by Headend SD and HD channels; HD STB and CI+ module – Championed multi-company team for HD STB and CI+ module customization and CAS integration.

Video conference – development and setup of Satellite Video conference links for a live TV production; Broadcasting Solutions - development, testing and setup of various DVB distribution and measurement solutions.

Datacenter upgrade – implementation international datacenter standards; Authored Disaster Recovery Plan; Digital Headend development – TV channels contribution, introduction of new service to Operators; Secured VSAT communication on 100 sites for Euronet IPTV - IP STB selection and deployment in partner networks Webcasting – building advanced webTV and VoD solution; Video conference service for live broadcasting production; Enhancing service portfolio with customized broadcasting solutions.

Account manager for Internet service deployed to group of Customers operating HFC network – service definition, billing, provisioning, network monitoring

Customer support, Feature training, Sales of the Legislation database software product.

Maintaining computers and network of the bank. Preparing reports based on the credit portfolio to the syndics of the bank and Bulgarian National Bank. Debtor status research.

Commodity, Stock and Forex Markets - analysis, legislation, regulation, trading, psychology