Boris Lindauer
Angestellt, Customer Value Management Teamlead, Nobel Biocare
Zurich, Schweiz
Werdegang
Berufserfahrung von Boris Lindauer
Bis heute 10 Jahre und 11 Monate, seit Nov. 2013
Customer Value Management Teamlead
Nobel Biocare
Manage and develop Salesforce.com globally for Sales and Customer Service.
3 Jahre und 6 Monate, Mai 2010 - Okt. 2013
Sales Operations Manager
SR Technics / Mubadala Aersopace MRO Network
•Supported the Commercial division (150+ persons in pre- and post-sales teams) with the business process definition and optimization •Implemented a CRM tool worldwide with IT, external consultants and internal stakeholders •Automated sales dashboards and reports for the top executives (monthly corporate business reviews and board of directors), the commercial leadership team • Aligned and optimized pre- and post- sales activities • Work with stakeholders from Swiss, Middle-East, Asia and Americas
1 Jahr und 6 Monate, Okt. 2007 - März 2009
Sr Business Analyst
Cisco Systems
Created from scratch commercial dashboards and reports on customer entitlement that led to the creation of new customer service program rollouts and savings of several millions of dollars yearly.
2 Jahre und 1 Monat, Juli 2005 - Juli 2007
Management Consultant / Owner
Action Coach
Coached business owners to develop their business based on data from performance dashboards I helped them create and develop.
7 Monate, Nov. 2004 - Mai 2005
Business Intelligence Solutions Architect
Wyse Technology
Implementation of Oracle Daily Business Intelligence tool as well as Customer data migration
Developed business intelligence tool integrated to the Oracle e-Business Suite, specifically for Order Management and Service Contracts. Developed dashboards and reports with very large data warehouse.
Ausbildung von Boris Lindauer
1 Jahr und 7 Monate, Sep. 2007 - März 2009
Business
Saint Mary's College of California
3 Jahre und 1 Monat, Sep. 1995 - Sep. 1998
Industrial Engineering and Computer Sciences
EIGIP
Industrial Engineering Automation Logistics Computer Sciences
Sprachen
Französisch
Muttersprache
Englisch
Muttersprache
Deutsch
Gut