Boris Matejka

Provide expertise and guidance on migration methodology, ensuring methodology is understood and followed by all workstreams onshore and offshore countries across the whole country scope (Europe). Play an active role in the Implementation Planning phase supporting planning and coordination of activities. Support the communication between Migration Global team with onshore and offshore ensuring the local teams gets the support required Assuring the quality of stage gate deliverables.

Coordinating and Executing Migrations of Services and Activities to Shared Service Center (From Warsaw to Cracow) Working remotely Bratislava, Warsaw, Cracow Accountable/Responsible for: Manage stakeholders, provides support to the businesses to manage their change journey. Responsible for the implementation of the project of customer service migration. Project management across all involved workstreams (Processes/Training/Change&Comms/HR/IT) to ensure that all activities are delivered.

Streamline Project Coordinator and BA for Customer Service Operations in region Central Eastern Europe and Mediterranean Working remotely Bratislava, CEE MED countries. Geographical scope: 12 countries Business scope: Standardisation and alignment of processes within Customer Services.

Manager of Customer Service Center for Slovakia. Lubricants, Commercial Fuels and euroShell Cards Business. Based in Bratislava