Brana Pantic
Angestellt, IT Technical Consultant, Ergomed PLC
Belgrade, Serbien
Über mich
Experienced IT Professional with 15+ years in IT. Currently in charge of maintaining services in 30 agencies located in 12 countries with a large number of users. Services including: Active Directory, Group Policies, Virtualization, SharePoint, SCCM. Also, in charge of Team Lead, Management, Technical Support, Help Desk and Troubleshooting. With patience and kindness always managing to establish good relationships with users and clients.
Werdegang
Berufserfahrung von Brana Pantic
Bis heute 1 Jahr und 9 Monate, seit Sep. 2022
IT Technical Consultant
Ergomed PLC
1 Jahr und 9 Monate, Jan. 2021 - Sep. 2022
IT Manager
I&F Group Belgrade
Leading the team that is responsible for the user's computers and server infrastructure, maintain the stability of system services, system monitoring, upgrades. My role includes same responsibilities as previous plus: IT sector development planning and strategy Organization of work in the IT sector and control of task execution. Creating, monitoring and controlling the implementation of IT procedures Making a Business Plan I participated in implementing the requirements of ISO 27001 standard in the company.
4 Jahre und 11 Monate, Feb. 2016 - Dez. 2020
System Administrator
I&F Group Belgrade
I worked as a member of the team responsible for user’s computers and server infrastructure, regular tasks including: Creating new users giving them appropriate rights in AD, Exchange, Office 365, SharePoint, and File servers. Creating SharePoint sites for every new client. Preparing and deploying images, updates, and applications with SCCM. Setting up and deploying policies, configuration profiles and apps with JAMF. Regular patching and updating of servers and users’ computers. Help Desk service.
6 Jahre und 10 Monate, Apr. 2009 - Jan. 2016
IT Administrator
Faculty of Media and Communications,
My responsibility included maintaining the complete IT network, servers, security system, web services as well as: Creating new users in Active Directory. Setting up file structure on File server with delegation of user rights. Maintaining student’s accounts on Google Apps. Managing Moodle, learning management system. Regular patching and updating of servers and users’ computers. Procurement of computer equipment including price negotiation. Help Desk service.
1 Jahr und 11 Monate, Mai 2007 - März 2009
Instructor
Computer Education Centre “EnterPro”
My second engagement as an Instructor with the same responsibilities
1 Jahr und 11 Monate, Juni 2005 - Apr. 2007
Programmer and System Administrator
Enter Pan
I was responsible for setting up the new office including users’ computers and network equipment. I developed and maintained a simple program for accounting in MS Access and developed the company’s web site. Also: • Patching and updating user’s computers. • Maintaining antivirus and malware protection. • Securing network environment.
2 Jahre, Dez. 2002 - Nov. 2004
Instructor
Computer Education Centre “EnterPro”
As an Instructure I have taught large number of courses teaching essential computer skills including: Windows, file organization, Internet Research, Microsoft Office, MS Access, preparation for the “MOUS” exams, with maintaining school’s computer environment including: • Creating new users in Active Directory. • Creating test exams in Excel and Access. • Regular patching and updating of servers and users’ computers.
Sprachen
Englisch
Fließend