Brana Pantic

I am solely responsible for the company’s and client’s Microsoft 365 services and SharePoint environment. Also, I’m in charge of Acronis Cloud Protection services for all clients and involved in presales for company services. Presale’s activities include a lot of direct contact with clients, and communication via phone or live meetings.

Configuration and deployment of SharePoint Online sites to meet end-user and client requirements for security and collaboration. Performing migrations to and from SharePoint Online sites. Caring about product lifecycle for Microsoft 365 modules and plan for evaluation, deployment and retirement of features. Providing third level problem and incident management.

Leading the team that is responsible for the user's computers and server infrastructure, maintain the stability of system services, system monitoring, upgrades. My role includes same responsibilities as previous plus: IT sector development planning and strategy Organization of work in the IT sector and control of task execution. Creating, monitoring and controlling the implementation of IT procedures Making a Business Plan I participated in implementing the requirements of ISO 27001 standard in the company.

I worked as a member of the team responsible for user’s computers and server infrastructure, regular tasks including: Creating new users giving them appropriate rights in AD, Exchange, Office 365, SharePoint, and File servers. Creating SharePoint sites for every new client. Preparing and deploying images, updates, and applications with SCCM. Setting up and deploying policies, configuration profiles and apps with JAMF. Regular patching and updating of servers and users’ computers. Help Desk service.

My responsibility included maintaining the complete IT network, servers, security system, web services as well as: Creating new users in Active Directory. Setting up file structure on File server with delegation of user rights. Maintaining student’s accounts on Google Apps. Managing Moodle, learning management system. Regular patching and updating of servers and users’ computers. Procurement of computer equipment including price negotiation. Help Desk service.

My second engagement as an Instructor with the same responsibilities

I was responsible for setting up the new office including users’ computers and network equipment. I developed and maintained a simple program for accounting in MS Access and developed the company’s web site. Also: • Patching and updating user’s computers. • Maintaining antivirus and malware protection. • Securing network environment.

As an Instructure I have taught large number of courses teaching essential computer skills including: Windows, file organization, Internet Research, Microsoft Office, MS Access, preparation for the “MOUS” exams, with maintaining school’s computer environment including: • Creating new users in Active Directory. • Creating test exams in Excel and Access. • Regular patching and updating of servers and users’ computers.