Brigitte Goettlicher

TAL Aviation works as GSA for Aegean Airlines, Germania, Air Greenland and Hainan Airlines in Austria Sales Manager for Aegean Airlines for the Austrian market - sales calls, newsletters, competitor analysis, market trend research - develop new opportunities to increase revenue and market share - organize and participate in events and FAM trips - cooperate with Touristboard - in contact with airline management team - monthly reports and marketing strategies

GSA for US Airways until Jun 2014

- supervise a team of 4 staff, incl. trainings and regular meetings - in charge for group sales and all group related issues incl. statistics - calculate refunds, check ADMs and support Finance team - represent Reservations team in all station meetings - member of the Emergency team of VIE station - contact for the airport team for any reservation related issues - Privilege Club specialist at VIE station, in charge for QR frequent flyer programme

in charge for all individual reservations. ticket sales, reissues and refunds sales support for travel agents in Austria, Slovakia, Czech Republic, Romania, Bulgaria, Slovenia and Croatia

in charge for all reservation matters. in contact with passengers and travel agents in Austria and Slovakia. ticket sales, calculation, refunds. handling stopover programme, frequent flyer programme etc.

in charge for catering on charterflights, - forward passenger namelists for Austrian and Lauda Air charterflights to check-in - handle special luggage requests (Wheelcharis, Pets in Cabin etc.) - post flight controll of departed passengers

Manager Reservations Dept, in charge for Far East, Caribbean and America, Ticketing Lauda Air scheduled flights. Since 1988 in charge for the computer reservation system Since 1996 flight dispo and Marketing and Sales for Far East Programme.