Britta Becker

Provide executive support to SVP & President Europe, VP Finance, VP HR. Leadership over 2 EAs covering other VPs. Perform duties to facilitate regional HQ function incl office management. Handle inquiries and oversee resolving, compose correspondences and presentations, collect information, distribute communications, maintain intranet. Active calendar, complex travel, offsite event management. Delegated authority to approve travels, purchases, invoices to ensure T&E cost effectiveness and policy adherence.

Develop and implement global process standards, master data, operating procedures for metal procurement and sourcing. Act as central liaison between metal sourcing and central SAP team. Lead projects within global SAP implementation to ensure successful execution and roll-out during design, build, test and cut-over phases, leading to go-live and hypercare. Manage time and budget limitations. Drive change management during implementation of systems, new processes and procedures. Mentor and train users.

Support foundation and establishment of regional HQ for Middle East, Africa, India in Dubai. Office management, represent the entity to external stakeholders, support newly assigned leadership team. Introduce business processes such as travel bookings and expense reports, corporate credit cards, petty cash and approval procedures. Plan, arrange and oversee complex business international travels schedules including visa arrangements and security measures if needed. Plan, organize and execute offsite events.

Organize appointments, events and presenters for cultural tours. Manage interaction between companies and presenters for special tours. Accounts receivables management.

Controlling and regulating metal inbound flows in line with short- and mid-term metal requirements and production schedules including execution of metal sales to manage inventories. Accountable for cash forecast covering metal procurement transactions, verification of supply offers and contracts and offsetting metal hedging on outbound side with inbound flows.

Key Account Management focusing on steady customer service and continuously improving customer satisfaction. Contract negotiations of commercial terms and conditions including metal hedging. Ensure that customers receive products in the right quantity, at the right time, in the right quality through supporting inside sales in order-to-cash management. Accountable for product and customer portfolio, monthly shipment forecasting, accounts receivable management, controlling of credit limits, claim handling.

Steady customer service to continuously improve customer satisfaction. Ensure customers receive ordered products in right quantity, at right time, in right quality. Accountability for order-to-cash process from pulling orders, capacity booking, order entry, following orders through manufacturing, arranging delivery and issuing invoices. Accountable for commercial claim handling, accounts receivable & credit management. Working with customers on SC projects, e.g. lead time reduction, VMI concept.

Ran through all key business areas during the training and worked in several departments for about 4-6 weeks each, e.g. procurement, production planning, transport & logistics, sales & marketing, human resources, finance, shared services and others.

Au-Pair, San Francisco, USA

Marketing, Human Resources, Finance

Vocational education covering all industrial business affairs