Büşra Özel
Bis 2021, IT Training and Development Specialist, Bilginç IT Academy
Stuttgart, Deutschland
Werdegang
Berufserfahrung von Büşra Özel
2 Jahre und 5 Monate, Nov. 2018 - März 2021
IT Training and Development Specialist
Bilginç IT Academy
Selecting trainers and crafting training content by researching specific training requirements. Providing impactful training solutions to assist businesses in achieving their objectives. Designing and delivering training courses focused on various IT products (e.g., SAP, Microsoft, Oracle, Hadoop, Python & Scala, AWS, Cisco,Linux,Agile & Scrum Developing and planning soft skills courses encompassing leadership and management skills.
4 Jahre und 1 Monat, Juli 2014 - Juli 2018
Präventionsanalyst
H&M Hennes und Mauritz GmbH
Taking strategic and individual customer account-level actions on booked refunds. Providing advice on customer service routines that affect our losses. Data protection Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws always securing the employee and customer safety Ensure all store colleague training is completed and current.
Ausbildung von Büşra Özel
3 Jahre und 10 Monate, Sep. 2013 - Juni 2017
Economics
University of Istanbul
Sprachen
Türkisch
Muttersprache
Englisch
Gut
Deutsch
Gut