CHRISTINE INDEN

Wind farm project planning

Recruiting, Training, Supervision, Incentives Budget management, Pricing, Menus, Payroll Guest relations, Service, Problem-solving Legal compliance, fire safety, licensing Stock control, Liaising with suppliers Reservations, Events, Promotions

As the receptionist and latter office manager of a private clinic I was the first point of contact for clients, employees, and subletters of the facilities. I maintained the client data base, arranged appointments and follow up visits. I oversaw building security compliance such as fire safety and maintenance. When the sleep clinic's Edinburgh branch closed, I organised legally compliant disposal of confidential files as well as medical equipment.

As an ambassador for Scotch whisky I was responsible for enthusing visitors within a 5-star visitor attraction environment. Maintaining an excellent working knowledge about distillation, maturation and flavour profiles I was able to inform and make sales recommendations while building excellent rapport with guests. This helped me to promote other areas of the business as well as increasing shop sales. Further, I controlled bar stock and hygiene protocol compliance.

Dual Apprenticeship Hotelmanagement