Cai Strickland

• Technical support to Groups R Us employees (MS Office, Windows 10/11) • Technical support for WordPress web site hosting • Deployed Nextcloud productivity suite • Deployed and Administered Microsoft 365 as well as Exchange services • Supported operation of Royalfin software and services (Java) • Administered e-mail and web servers (cPanel, roundcube, Microsoft Exchange, Nginx, Zabbix) • Administered Endpoint monitoring and antivirus software (ESET) • Administered company Intranet with Zero Tier VPN

• Windows server administration • Ubuntu server administration (Nginx) • Deployed and managed VPN services (Zero Tier One) • Administered Cloudflare DNS and load balancing (Cloudflare) • Deployed in-house API server & dependencies (nginx, MySQL, Java) • Gave client support for Royalfin software • Azure directory administration (Azure VPS) • Assisted in software development, basic coding, QC & feature suggestion, bug fixing • Gave Hardware support for Royalfin office

• Deployed POS software, MS Office • Installed servers, till machines, printers etc. in new shops, and set up cabling and networking • Maintained MySQL database, replication • Administered VPN for company intranet • Provided hardware support • Development support and basic coding in Basic 4 Java (B4J) for bug fixes/QoL features.

- Repaired both software and hardware issues - Performed callouts to customer homes to provide support - Installed physical networking and wireless devices on-site