Camilo Maldonado

- Automated file organization and data handling processes using Python, reducing manual work and errors - Collected, cleaned, and structured competitor pricing data for analysis and reporting - Supported competitive pricing monitoring through web scraping and reporting (Python, SQL, Power BI) - Prepared datasets for business intelligence and decision-making

- Analyzed high-volume transactional data using SQL to investigate incidents and identify anomalies - Built and optimized SQL queries to extract client-specific insights from production databases - Supported reporting and root-cause analysis for payment and API issues - Used Postman and Insomnia for REST API testing and debugging - Delivered L3 support and technical solutions to B2B customers

Production support engineer with excellent english level proficiency (C1). CoreCard - FINTECH. In charge of live monitoring through Data Base queries (SQL), troubleshooting and API Management (local API's based on Python and C++) to ensure all processes are running. - SQL Server Support - DSL (Domain-specific language) Programming Language - Support Level 3 - Real-time monitoring production and non-production server and services - Credit card and Prepaid operations support - FINTECH operations support

- Monitored and supported mission-critical APIs and database operations in production environments - Executed SQL queries and API tests to track and troubleshoot production issues. - Supported internal APIs and contributed to incident resolution within tight SLAs - Participated in database schema design and optimization efforts. - Contributed to stable operations of the Fintech platform serving international banks