Dipl.-Ing. Carlos Marco Arranz

Responsible for: • Creating Release Management strategy and process. • Providing process ownership through design, implementation, and continuous improvement activities in the release process life cycle • Defining and agreeing to release and deployment plans with customers/stakeholders • Managing risks and resolving issues that affect release scope, schedule and quality • Conducting release readiness reviews, milestone reviews, and business Go/No-Go reviews

The Verification, Deployment and Support Centre held Release Management, Product Introduction, Deployment and Support operational responsibilities for the Ericsson MSS technologies. Responsible for: - Career development of 25 employees. - Supporting knowledge creation in Business Unit Global Services. - Capability management in the organization. - Establishing an effective governance structure. - Creating transparency on corporate strategies by conveying financial updates to the organization.

The Release Verification Centre EDD carried out verification assignments to certify the correct operation of MSS, DSC, IMS and Cloud Ericsson solutions. Responsible for: - Career development of 22 employees - Change management as part of strategy implementation - Competence management through collaborative learning and individual coaching - Supporting knowledge creation activities in other Ericsson and Supplier R&D organizations. - Customer Escalations adapting project scope.

- Ensure the effective implementation of new Ways of Working, namely Scrum, within the Release Verification Centre test teams, located in Aachen, Germany and Helsinki, Finland. - Ensure the verification process runs smoothly by removing impediments and facilitating conflict resolution and personal/team development. - Support Product Owner role in the backlog handling and team leading associated duties.

- Team Leader of three test teams responsible for System and Solution verification covering: • Guidance and technical expertise to the teams. • Effort calculation of required technical activities. • Follow-up of design anatomies and delivery plans. • Lead of documentation inspections and reviews to ensure and meet required quality levels. - Technical Troubleshooter for complex technical problems across node boarders and technologies. - Expert in Lawful Interception for Mobile Networks

As Service Engineer for Integration, Support and Supply my responsibilities covered the integration and deployment of the Ericsson Mobile Soft-Switch solution in Southern Europe, Africa and the Middle East. Completion of emergency recovery activities and participation in Root Cause Analysis in response to those emergency situations fell into that responsibility. I was on-site responsible for the following customer deployment activities: - VODAFONE Spain - MTN Ghana - WARID Pakistan - CELTEL Zambia

Electronic Data Systems (EDS) was an American multinational information technology equipment and services company headquartered in Plano, Texas and acquired by Hewlett Packard in 2009. As Senior Software Programmer, my main responsibilities covered the development of software modules to control the operation in General Motors production lines. Likewise, I participated in the roll-out and support activities for those software modules deployed internationally.

Master Thesis Project: “IP Telephony: SIP & Peer-to-peer” Advisor: Prof. Gerald Maguire Jr.

Telematics and networking.